[FAQ]Requests and Assessments
Assured`s FAQ
作成者：事務局と他1名2 人の著者34件の記事
- When is the Assessment updated?
- How do we calculate your security score?
- What does "Condition Applies" mean?
- What's the overall Assured security assessment process like for my service?
- How are my answers scored?
- (for Cloud Providers) How to Download question details or Assessment content.
- (for Cloud Providers) Who will see the answers?
- (for Cloud Providers) We are a distributor, reseller, or channel partner. How should we answer the Assured questionnaire?
- (for Cloud Providers) Who's the Right Person to Answer?
- (for Cloud Providers) What if multiple vendors operate our service?
- (for Cloud Providers) Can I ask questions before submitting my answers?
- (for Cloud Providers) How do I update my answers?
- (for Cloud Providers) Will service users be notified if I update my Assessment?
- (for Cloud Providers) I answer in a language other than Japanese?
- (for Cloud Providers) What is a "Review"?
- (for Cloud Providers) How will I be notified of a request for clarification/correction?
- (for Cloud Providers) My review request was sent back for clarification/correction. What should I do?
- (for Cloud Providers) How long does it take from submitting an Assessment for review until the results are delivered to customers?
- (for Cloud Providers) Our service user contacted us, asking to expedite the Assessment. What should I do?
- (for Cloud Providers) Can I attach additional documents?
- (for Cloud Providers) My answer is best explained in an external document like a whitepaper. What should I do?
- (for Cloud Providers) How much detail should I provide in my answers?
- (for Cloud Providers) Do I need to include the service infrastructure, such as IaaS (Infrastructure as a Service), in my answers?
- (for Cloud Providers) How should I answer if the service being assessed is composed of multiple services, not just a single one?
- (for Cloud Providers) What if the service being assessed is different from what the user is actually using?
- (for Cloud Providers) We offer both a cloud version and an on-premise version of the service being assessed. Which version should I provide an answer for?
- (for Cloud Providers) When should "Undisclosed" be selected?
- (for Cloud Providers) What happens if I select "Undisclosed"?
- (for Cloud Providers) How should I answer if I can only partially disclose information?
- (for Cloud Providers) I'm unsure whether to answer "Yes" or "No." How should I decide?
- (for Cloud Providers) What level of "documentation" is expected? Do I need detailed procedure manuals?
- (for Cloud Providers) Can I extend the deadline for my Assessment?
- (for Cloud Providers) What if more people need to answer? Can multiple people collaborate?
- (for Cloud Providers) How can I use an Assessment for a specific customer?