English Help Pages
Assured's help pages in English
Recommended System Requirements for Using Assured
When is the Assessment updated?
How do we calculate your security score?
What does "Condition Applies" mean?
What's the overall Assured security assessment process like for my service?
How are my answers scored?
(for Cloud Providers) How to Download question details or Assessment content.
(for Cloud Providers) Who will see the answers?
(for Cloud Providers) We are a distributor, reseller, or channel partner. How should we answer the Assured questionnaire?
(for Cloud Providers) Who's the Right Person to Answer?
(for Cloud Providers) What if multiple vendors operate our service?
(for Cloud Providers) Can I ask questions before submitting my answers?
(for Cloud Providers) How do I update my answers?
(for Cloud Providers) Will service users be notified if I update my Assessment?
(for Cloud Providers) I answer in a language other than Japanese?
(for Cloud Providers) What is a "Review"?
(for Cloud Providers) How will I be notified of a request for clarification/correction?
(for Cloud Providers) My review request was sent back for clarification/correction. What should I do?
(for Cloud Providers) How long does it take from submitting an Assessment for review until the results are delivered to customers?
(for Cloud Providers) Our service user contacted us, asking to expedite the Assessment. What should I do?
(for Cloud Providers) Can I attach additional documents?
(for Cloud Providers) My answer is best explained in an external document like a whitepaper. What should I do?
(for Cloud Providers) How much detail should I provide in my answers?
(for Cloud Providers) Do I need to include the service infrastructure, such as IaaS (Infrastructure as a Service), in my answers?
(for Cloud Providers) How should I answer if the service being assessed is composed of multiple services, not just a single one?
(for Cloud Providers) What if the service being assessed is different from what the user is actually using?
(for Cloud Providers) We offer both a cloud version and an on-premise version of the service being assessed. Which version should I provide an answer for?
(for Cloud Providers) When should "Undisclosed" be selected?
(for Cloud Providers) What happens if I select "Undisclosed"?
(for Cloud Providers) How should I answer if I can only partially disclose information?
(for Cloud Providers) I'm unsure whether to answer "Yes" or "No." How should I decide?
(for Cloud Providers) What level of "documentation" is expected? Do I need detailed procedure manuals?
(for Cloud Providers) Can I extend the deadline for my Assessment?
(for Cloud Providers) What if more people need to answer? Can multiple people collaborate?
(for Cloud Providers) How can I use an Assessment for a specific customer?
[2024-08-22] Notice of Assessment Questions' Updates (v2024.2)
[2024-01-25] Notice of Assessment Questions' Updates (v2024.1)
[2023-09-08] Notice of Assessment Questions' Updates (v2023.2)
[2023-04-06] Notice of Assessment Questions' Updates (v2023.1)
[2022-11-04] Notice of Assessment Questions' Updates (v2022.2)